Privacy Policy

Last updated: [20/07/26]

Glimmica ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights regarding it, in line with South Africa's Protection of Personal Information Act (POPIA).

Information we collect

When you shop with us, we may collect:

Contact details: name, email address, phone number, delivery address
Payment information: processed securely through our payment gateway — we do not store your full card details
Order history: products purchased, order value, and delivery preferences
Browsing data: pages visited, device/browser type, via cookies (see below)

How we use your information

We use your information to:

Process and deliver your orders
Communicate with you about your order status
Respond to customer support queries
Improve our website and product offering
Send marketing communications, only if you've opted in — you can unsubscribe at any time

Sharing your information

We do not sell your personal information. We may share necessary details with:

Our courier and delivery partners (to fulfill your order)
Our payment gateway provider (to process your payment securely)
Legal authorities, if required by law

Cookies

Our website uses cookies to remember your cart, preferences, and improve your browsing experience. You can disable cookies in your browser settings, though this may affect site functionality.

Your rights under POPIA

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal retention requirements)
Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at [insert privacy/support email].

Data security

We take reasonable technical and organizational measures to protect your personal information from loss, misuse, or unauthorized access.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Note: This is a general template and not a substitute for legal advice. We recommend having this policy reviewed by a professional familiar with South African data protection law (POPIA) before publishing.